Welcome to Naz Forge.
I accept all major credit cards, paypal and Etsy Gift Cards.
I am shipping from Canada.
All items are shipped 1-2 business days following cleared payment unless it is a made to order, custom or personalized order, in which case an estimate of the shipping delay will be sent out to you.
USA CUSTOMERS :
USPS will be the shipper and the delivery delay will be between 4 to 7 business days after shipment. (You will be provided with a tracking number and I will send you a message to confirm when your order is shipped)...
CANADIAN CUSTOMERS :
I will use Canada Post , UPS or Canpar for Canadian destinations.(Delivery delay is usually within one week after shipment)...
ALL OTHER COUNTRIES :
The shipping prices are set for economy air shipping, there is no delivery date available and no tracking number provided with this shipping option..., please take note that I can not be held responsible if your order is lost in the mail with this shipping option...(If you need it by a certain date or would like a tracking number for your order, you may contact me for other shipping options and prices)...
If duty fees apply for overseas shipping, it will be to the buyer's expense, although this has only happened for UK deliveries.
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
Request a cancellation within: 12 hours of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Please contact me if you have any problems with your order.
If you're not satisfied with your order, please contact me within 3 days of received item for a return request.
I will refund your item's total amount upon having received the returned item, as long as it is not damaged and that it has been shipped back to me within one week after it was delivered to you... If it is returned without tracking information, I can not be held responsible if it gets lost in the mail...
Please keep in mind that I can not refund the paid shipping fees and you will be responsible for the return shipping fees.
This refund policy is not valid on personalized or custom orders.
Thanks for understanding...
Your cutom work inquiries are welcome...
If possible, please include a photo or sketch of what you would like to have made, it will be easier for me to evaluate if it can be made and give a price quote.